Solomon Airlines: Reservations Control Officer Post

Solomon Airlines Ltd. is looking for a suitably qualified and interested person who desires to make positive changes to fill the vacant position at our Operations Control Centre.

ROLE & PURPOSE

The OCC Officer ensures that the airline’s daily flight operations are safe, legally compliant, customer-friendly, efficient, and effective in every way possible.

This is best accomplished by ensuring that the first decision in any situation is the best possible decision for all stakeholders.

The operations control center is responsible for Schedule  Management, Flight Planning, Crew Management, intercepting potential disruptions, and ensuring the best utilization of resources.

1. KEY RESPONSIBILITIES

1) As a dispatcher, liaise with relevant parties to ensure requirements are met before, during, and after each flight.
2) Remain informed of all factors that contribute to the daily operations of the airline, which include but are not limited to;
3) Local Ground Services Activity
4) Local, en route, and destination city, NOTAMS (Notice to Airmen regarding issues along their planned route or at their intended destination which may affect the safety of their flight).
✓ATC (Air Traffic Control)
✓Aircraft Systems
✓Aircraft Scheduling
✓Flight Deck and Cabin Crew Scheduling
✓Create and distribute Daily Flight Movement (DFM)
5) Monitor actual operation according to DFM and perform changes needed based on operational requirements.
6) Proactively manage the impact of unplanned schedule changes.
7) Update on Time Performance (OTP)
8) Track aircraft movements as well as Pilot duty and flight hours.
9) NGen maintenance – daily flight data processing and validation.
10) Ensure currency on required airborne and on-ground emergency training
11) Carry out and other duties as directed by the OCC Coordinator.
12) Organise accommodation, Duty Travel allowances, and transport for the Crew(International and Domestic)
13) Prepare and submit General Declarations for International flights to the relevant government/border agencies.
14) Apply and facilitate crew Advance passport processing (APP) for all international flight crew and relevant duty staff.
15) Together with HR & Flight operations, facilitate Electronic Travel Authority (ETAs) or crew Travel authority for international crew.
16) Provide logistics and operational support for flights, as directed by the manager of Grounds  Operations.
17) Conduct Flight watch and Flight following for all IE aircraft.
18) Ensuring flight Operations are administered safely and securely in compliance with the flight and duty time requirements.
19) Supporting the OCC Coordinator’s final decision regarding how to resolve and eliminate the IROPs
20) Initiating an appropriate Emergency response to airborne or ground-based incidents and/or emergencies. This includes but is not limited to activating the alarm notification process as stated in the Solomon Airlines Emergency Response Plan (ERP) and providing information to emergency services about onboard dangerous goods as  a way to assist emergency services that respond to an incident or serious incident.

2. PERSON SPECIFICATION

Individuals must possess the following;

1) Diploma in aeronautics, meteorology, aviation management, engineering, mathematics or any related field.
2) Active in at least one of the following vocational areas within the past five (5) years.
✓Aircraft Pilot
✓Aircraft dispatcher
✓Aircraft Maintenance Engineer
✓Meteorologist
✓Air Traffic Control

• Excellent verbal and written communication, Computer literate, able to multitask, work under pressure and meet deadlines, attention to detail, able to work on weekends, great customer service skills and confident and work effectively as a team.
• Basic knowledge of MS Word and Excel, possess a passion to consistently perform all duties in a confident & professional manner, good communication skills, excellent customer care attitude and reliable.

An interested person can download the Job description and Job application form from the link provided. Written applications, together with details of qualifications, Curriculum Vitae, Job application form, and the names of at least 3 referees, must be emailed or addressed to

1. Job description –https://tinyurl.com/36am3j5t
2. Job application-https://tinyurl.com/yc8yshx6

The Human Resources Manager
Solomon Airlines Ltd
P O Box 23
HONIARA
Solomon Islands
OR
Email: recruitment@flysolomons.com.sb

Closing date: 21st February 2025.
Please be advised that only shortlisted candidates will be contacted for interview